ABOUT US

Our Journey

adish International is a global-outsourcing company enabling businesses to overcome the barriers in providing customer solutions. The company was formed in 2011 to provide multilingual, outsourced business services for the mother company, adish Co., Ltd in Tokyo, Japan. adish International strives to help our clients succeed by providing high-quality support services through multilingual customer support and social media management all over the world.

GaiaX was granted the Certificate of Compliance by the Information Security Management System (ISMS), the international standard for security information.

Release of Social App Support, providing outsourced customer support solutions for apps.

GaiaX Asia Corporation, now adish International Corporation, has been established in Manila, Philippines.

Release of Social Listening service (now a solution of Internet Monitoring) to identify social media risks for companies.

Release of chatbot service Hitobo. Release of Front Support service, a solution for online customer activation and acquisition.

Had increased the number of customer centric services. The year when GaiaX Asia Corporation become adish International Corporation

Launch of CS Agents service website

 

adish Mission

Fast-paced technology can either solve problems or create more. We live at a time where technology is disrupting organizational and industrial structures in unpredictable ways. Our mission at adish is to bring “delight in every connection”, leveraging on technology and human talent – to cushion disruptions and enhance productivity. By working closely with our stakeholders, partners, and their customers, at every opportunity and in every service we deliver, adish aims to provide nothing less than a delightful experience.

adish International Vision

Our Vision at adish International is to craft, develop, and deliver valuable products and services which can be number one in the world. To be number one suggests social relevance and meaningful impact, not merely market share dominance. Amidst the overwhelming oceans of data and information, adish International envisions a society where people can use technology to access and interpret the information that really matters to them; and so technology helps add value to people’s lives, not added stress.

CEO Message

Joseph Pangilinan

CEO/President

adish International

“A “dish” literally exists to serve food in. Who would think that such a simple object, could contribute to the nourishment and delight of billions of people in the planet, every single day? At adish, our mission is to deliver “delight in every connection.” We thoughtfully respond to our client’s user email inquiries, monitor social media pages, and moderate online communities, 24/7, and work closely with our clients worldwide to ensure sustainable growth of their players, users, fans and brand advocates worldwide. At adish, we adapted the philosophy of Japanese hospitality or “Omotenashi.” Our aim is to serve, anticipate, and support the needs of game players and online application end-users, who literally foot the bill of the entire online game and social application industries.

Core Values

TRUST

adish employees embody trustworthiness, honor, and kindness.

COMPASSION

Empathy towards the company, colleagues, and clients.

COMPETENCE

Ensures delight through high-quality work.

SELF-DISCIPLINE

Doing what is right all the time.

FORTITUDE

Bravely facing every challenge and learning from them.

Meet Our Team

adish International Corporation is led by experienced, passionate movers, well-versed professionals who continually address the ever-changing challenges of the social application and social media industries.

Core Team

Joseph Pangilinan

CEO & Director

Joseph Pangilinan |

CEO & Director

Mr. Joseph Donato N. Pangilinan succeeded Mr. Jun Ishikawa in July 2015. He brings with him three decades of experience in international business, entrepreneurship, corporate governance, and strategic management. He served as either CEO or Director of several institutions including the Manilapearl Corporation, ProjectMasters Inc, Business works, Manila Genesis, Lockwell builders Inc., Arrowhead Consulting Inc., the SB Finance Corporation, and the Development Bank of the Philippines. Mr. Pangilinan graduated BS in Industrial Engineering at the University of the Philippines - Diliman and took his Masters in Business Administration at the DLSU-Graduate School of Business.


Hiroki Edo

Chairman & Director

Hiroki Edo |

Chairman & Director

Mr. Hiroki Edo is the founder and group CEO of adish Co., Ltd. He joined Gaiax Co. Ltd. in 2004. After graduating from Tokyo University, he established several businesses like customer support for mobile applications, consulting for school against cyber-bullying, and monitoring for social media within his 10 years in Gaiax. With a proven track record as a business leader, he established adish Co. Ltd. in 2014.

Abigail Salazar

HRA Manager & Director

Abigail Salazar |

HRA Manager & Director

Mrs. Abigail Salazar joined adish International Corporation in 2016 as Human Resources and Administration Manager. With 10 years of professional working experience, she has been exposed to BPOs (Convergys, Transcom, JP Morgan & Chase), Retail/E-Commerce (Lazada), Recreation, and F&B (Flow House Manila, Distillery Group) industries, the latter were mostly start-ups. She has launched HR information systems, engagement processes, and initiatives in line with human resources and administration.


Philip Sanvictores

Director

Philip Sanvictores |

Director

Mr. Philip Sanvictores is a Filipino Technopreneur and was awarded by Emperor "Order of the Rising Sun" in 2018, for his efforts to expand Japanese Language education here. He was the ASEAN Council of Japan Alumni - Chair as well as the Philippine-Federation of Japan Alumni, Chairman. Also, the CEO of Netmarks Philippines, Kiosk adventures Inc, and several other companies. He has extensive experience in doing business with Japanese and regional companies in the field of IT integration, machine tools distribution, factory and office automation, and supply chain management solutions. Mr. Sanvictores proved his four decades in business and contributes invaluable, strategically relevant questions and insights for the company improvements.


Rie Mitsuishi

Overseas Operations Manager & Board Member

Rie Mitsuishi |

Overseas Operations Manager & Board Member

Ms. Rie Mitsuishi joined GaiaX Co.Ltd. - Fukuoka branch in 2011. She has 11 years of customer management experience from her previous jobs. In her 5th year with GaiaX, she managed the operations of customer support for social applications in the Fukuoka branch, she is also in charge of project management of big projects and engaged in the creation of multilingual operations services. She became the Operations Manager of the Customer Support for Social Applications in the Philippine branch. She moved to Tokyo and become Overseas Operations Manager in the head office. In January 2016, she was inaugurated as a board member of adish International Corporation.

Meet Us

Shin Aniversario

Marketing Executive

Wynona Sanchez

Marketing Executive

Bon Bacani

Sales Representative

Paco Halili

Programming Team Leader

Dom Ojeda

Social Media Team Leader

Krista Borromeo

SAS Team Leader

Jaymee Tuguigui

SAS Team Leader

Wilson Dy

SAS Team Leader

Jake Cruzit

Quality Assurance Team Leader

Zaidee Mendiola

Quality Assurance Specialist

Ajay Guerrero

Business Development Team Leader

Mae Lumpay

Business Development Sub-leader

Sean Baygan

Administrative

Janine Lauan

Human Resources Officer

Andrew Daguio

IT Security Officer

Get in touch with us

We’re delighted to answer any questions you might have about outsourcing, customer service, and pricing. Drop a message, let’s discuss how we can help you give the best user experience.

CONTACT US