customer support for games
We believe in using the power of genuine human connections to bridge
the gap between you and your customers in the digital space.
Because it doesn’t have to be physical to be personal.
Game Masters. Entrepreneurs. Specialists.
We aim to build a good and friendly relationship with everyone, whether it is with our colleagues or clients.
We deliver delight in every connection.
Our team shares the belief that every connection is personal. It’s our job as community managers, customer support associates, and social media specialists to guarantee that every customer is delighted.
The year that marked the start of our journey to strive for better, genuine human connection.
GaiaX was granted the Certificate of Compliance by the Information Security Management System (ISMS), the international standard for information security.
Following the success of GaiaX's brand of customer support, we established a subsidiary company in the Philippines and named it GaiaX Asia Corporation.
The increasing number of customer-centric services we now offer gave way to the emergence of adish, a subsidiary of GaiaX.
We've hit the 7 million mark. 7 million conversations started, 7 million connections made.
Spend hours in the internet? Game aficionado? Social media savvy?
If you have the skills or passion to learn, then we want you in our team!
We have different hubs all around Japan: Okinawa, Fukuoka, and Sendai. Our global headquarters is in Tokyo and our first international office is located in Makati, Philippines.
We help establish genuine human connections virtually anywhere in the world.